Privacy Policy

Who we are

Hazinspektor.hu is owned and managed by PETAN Project Kft (company number: 13-09-182230) who is committed to safeguarding your privacy. Contact us if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you. Our postal address is 2316 Tököl, Piactér 7, Hungary.

Our services consist of providing a personalized property search, inspection, reporting and legal backup for customers who wish to purchase or rent a real estate property in Hungary. Furthermore we provide organization of various post purchase services supplied by third party companies.

By using our site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

Table of Contents

  1. Definitions used in this Policy
  2. Data protection principles we follow
  3. What rights do you have regarding your Personal Data
  4. What Personal Data we gather about you
  5. How we use your Personal Data
  6. Who else has access to your Personal Data
  7. How we secure your data
  8. Information about cookies
  9. Contact information

Definitions

Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject – a natural person who’s Personal Data is being Processed.
Child – a natural person under 16 years of age.
We/us (either capitalized or not) – Hazinspektor.hu website
Website (either capitalized or not) – Hazinspektor.hu

Data Protection Principles

We promise to follow the following data protection principles:

  • Processing is lawful, fair, and transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request.
  • Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
  • Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
  • Processing is limited with a time period. We will not store your personal data for longer than needed.
  • We will do our best to ensure the accuracy of data.
  • We will do our best to ensure the integrity and confidentiality of data.

Data Subject’s rights

The Data Subject has the following rights:

  1. Right to information – meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
  2. Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
  3. Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
  4. Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
  5. Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
  6. Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
  7. Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
  8. Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
  9. Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
  10. Right for the help of supervisory authority– meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.

Right to withdraw consent – you have the right withdraw any given consent for Processing of your Personal Data.

Data we gather

Personal Information you have provided us with

Using our website

We will collect the information that you give to us when using our website in the following occasions:

Inquiries to us – if you choose to access a particular feature or to fill in a form on the website you may be asked to provide information about yourself, such as your name, email address and phone number. We may also collect other information about you at the same time, such as details of the sort of property you are interested in, the cost and location of the property, and your current address.

Communications – information that you provide to us by corresponding with us by phone, e-mail or otherwise.

General Site Use – information that you provide to us when using our website and certain functions of our website that improves the user experience.

Personal Information automatically collected about you

We may collect technical information that has the potential to identify you, such as the internet protocol (IP) address used to connect your computer to the internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. Collect information about your visit, including the full uniform resource locators (URL) clickstream to, through and from our website (including date and time), pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks and mouse-overs) and methods used to browse away from the page, and we may combine technical information with other information that we have about you to help us with our processing of your information as set out in this Policy.

Publicly available information

We might gather information about you that is publicly available.

How we use your Personal Data and how long we keep it for

Using our website

We will use this information the following way:

Inquiries to us – to make sure that you receive the benefit of the Hazinspektor.hu service. This may include transferring your property or service enquiry details to property owners, estate agents or any other party who may be able to supply the requested property or service to you.

General Site Use – to provide the website to you, to enhance the services that you select on our website, to process any queries that you have about Hazinspektor.hu;
to customise and enrich your experience on our website, to contact you for your views on our services and to notify you occasionally about important changes to our Terms of Use or this Policy or developments to this website or our services.

Communications – to process and resolve any queries that you may have.

Our lawful basis for processing this personal data
We have a legitimate interest to process this information. These legitimate interests are:

Inquiries to us – to provide you with our services.

General Site Use – to gain information about the use of our website and any improvements that can be made.

Communications – to ensure that your queries are addressed.

How long we will keep it for
We will store the information summarised above for the following periods:

Inquiries to us – all inquiry data will be kept for two years from the date on which the enquiry is sent at which point it will be erased or anonymised so that the data no longer identifies you.
General Site Use – information that is provided when you interact with us through social media functions will only be retained on the social media platforms which you use to contact us – we will not copy or store it separately. This data will be retained for as long as you keep it on your social media accounts.
Communications – information that you provide to us by corresponding with us by phone, e-mail or otherwise will be retained for the later of 18 months from the date of communication or until your query is dealt with.

Personal Information automatically collected about you

We will use this information to provide the website to you, to conduct reviews that assist us in the improvement and optimisation of our website, to ensure that content from our website is presented in the most effective manner for you and for your device, to administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes, as part of our efforts to keep our website safe and secure, and to customise and enrich your experience on our website.

Our lawful basis for processing this personal data
We have a legitimate interest to process this information. These legitimate interests are, to help ensure the on-going security of the website, enhancing the service that you receive on the website, and providing information necessary to enable us to provide a competitive, cost effective service.

How long we will keep it for
We will store this personal data for two years in order to allow us to review and monitor normal traffic patterns and trends on our website.

Who else can access your Personal Data

We do not share your Personal Data with strangers. We retain access to all personal information that we have collected from you or about you. In relation to property data, it is provided to us by property owners (or third parties that act on their behalf). The property owner (or any third party that acts on their behalf) will be responsible for information in their possession and that information will be subject to any privacy terms or policies that the property owner has in place. We are not responsible for use (or misuse) of your information by any property owner.

We may also have links to other websites from our website. We are not responsible for the content, security, privacy policies and practices of any other websites, even if you access them using links from our website or if you can access our website or use our services from them. We recommend that you check the policy of each website that you visit and make sure that you are comfortable with the terms of such policies before providing any personal information.

If our business is sold or merged, or if we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets. We will make sure that any such transfer is done in a secure way.

We may use third parties to provide services on our behalf which may include processing (but not using themselves) your information e.g. to complete partial addresses or to augment the information we hold about you. In either case, we will not pass your information to anyone who is not also subject to adequate privacy commitments in our contract with them.

We will not otherwise disclose, sell or distribute your information to any third party without your permission unless we are required to do so by law or to obtain professional advice.

How we secure your data

We do our best to keep your Personal Data safe.  We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks.

Even though we try our best we cannot guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

Children

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

Cookies and other technologies we use

We use cookies and/or similar technologies to analyse customer behaviour, administer the website, track users’ movements, and to collect information about users. This is done in order to personalise and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store information that is used to help make sites work. Only we can access the cookies created by our website. You can control your cookies at the browser level. Choosing to disable cookies may hinder your use of certain functions.

We use cookies for the following purposes:

  • Necessary cookies – these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
  • Functionality cookies – these cookies provide functionality that makes using our service more convenient and makes providing more personalised features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
  • Analytics cookies – these cookies are used to track the use and performance of our website and services

You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

We use Google Analytics to measure traffic on our website. Google has their own Privacy Policy which you can review here. If you’d like to opt out of tracking by Google Analytics, visit the Google Analytics opt-out page.

Contact Information

Via e-mail – info@hazinspektor.hu

Via post  –  Piactér 7. 2316 Tököl, Hungary

Via phone – +36 70 905-3521

Supervisory Authority

Email: peterfalvi.attila@naih.hu

Phone: +36 1 3911 400

Changes to this Privacy Policy

We reserve the right to make change to this Privacy Policy.
Last modification was made on 02/01/2024